Accreditation Criteria

Accreditation in the DPI

The stakeholder-specific accreditation criteria are established to enhance damage prevention through shared accountability. The DPI enrollment form will ask organizations to acknowledge their stakeholder criteria. Feedback on stakeholder accreditation criteria can be shared via the member Engage platform.

Enroll in the DPI

Excavator

This accreditation group includes any organization using non-mechanized or mechanized equipment, demolition, or explosives in which earth, rock, or other material below existing grade is moved, removed, or otherwise displaced.


Damage Reporting

We will submit all known underground facility damages to DPI DIRT (Damage Information Reporting Tool) on a monthly basis. 

Metrics Reporting

We will report the following information to the DPI by end of month for prior month:

  • Actual work hours, per state. Hours worked should include all employee work hours (including all types of work, projects and customers) over the month per state for the entire organization. If work hours are not available for employees on salary or commission, hours worked may be estimated on the basis of scheduled hours or eight hours per workday (per OSHA's TRIR calculation definition of work hours).
Whistleblower & Stop-Work Authority

We have a whistleblower and stop-work authority for employees and have shared it with all affected workers (including all field laborers, supervisors, and other workers who work alongside until excavation is complete, but excluding administrative workers without field responsibilities, casual employee visitors, inspectors not associated with field work). As a participant in DPI, we commit that affected workers will be explicitly notified of management’s commitment to safe digging, and encouraged and empowered to stop work, without fear of retribution, when they observe a situation that is unsafe or in conflict with safe excavation policies, rules, or laws.

Investigation & Corrective Action

We have a corrective action procedure with root cause analysis when damages happen. This document details how our organization investigates the cause of an incident when excavation related damage occurs, and the subsequent measures taken to prevent it from happening again.

Training

We commit to delivering annual basic awareness training for all workers on jobs with excavation, including the administration of a testing program, and maintain all training documentation.

We include the following in our annual training:

  • What to do if marks are no longer visible during a job (maintaining marks on job sites).
  • What to do if a utility cannot be found as marked.
  • When and how the following CGA Best Practices are implemented in the field:
    • CGA Best Practice, 5-11 – “Documentation of Marks”
    • CGA Best Practice, 5-13 – “One Call Reference at Site”
    • CGA Best Practice, 5-23 – “Locate Request Updates”
  • What a tolerance zone is and the state and/or province specific procedures for working within the tolerance zone (for example, “no mechanized equipment shall be used – hand tools only”) or a most conservative policy that covers all states and/or provinces.
  • The state and/or province specific tolerance zone width or a most conservative policy that covers the state(s) and/or province(s) in which the company works.
  • Clear language explaining that violating excavation policies is breaking the law and not a simply a violation of company policy, listing the law by name or number where applicable.

Our training includes a test on the above topics that is at minimum 15 questions.

Compliance with Laws & Regulations

We commit to ensuring employee compliance with all federal, state/provincial, and local laws and regulations governing excavation safety.

CGA Best Practices

We commit to implementing, as practical, all applicable CGA Best Practices, even if not required by law or regulation. 

Facility Owner/Operator

Organizations that own, operate, or control the operation of an underground line/facility, including gas transmission, gas distribution, electric, telecommunications (including fiber), public works, and oil.


Damage Reporting

We will submit all known underground facility damages to DPI DIRT (Damage Information Reporting Tool) on a monthly basis.

Metrics Reporting

We will report the following information to the DPI by end of month for prior month: 

  • Number of locate tickets received.
  • Number of trouble locate tickets received.
  • Number of times that mapping record updates and mapping record corrections were made available to locators. DIRT will calculate a quarterly average for these monthly reports and compare the average to the answer to question #2 in the profile questions listed above.
  • Number of times that mapping record updates were provided to the internal mapping records department (or equivalent department).
  • Number of installation and/or replacement projects completed that required update to mapping records.
Whistleblower & Stop-Work Authority

We have a whistleblower and stop-work authority for employees and have shared it with all affected workers (including all field laborers, supervisors, and other workers who work alongside until excavation is complete, but excluding administrative workers without field responsibilities, casual employee visitors, inspectors not associated with field work). As a participant in DPI, we commit that affected workers will be explicitly notified of management’s commitment to safe digging, and encouraged and empowered to stop work, without fear of retribution, when they observe a situation that is unsafe or in conflict with safe excavation policies, rules, or laws.

Investigation & Corrective Action

We have a corrective action procedure with root cause analysis when damages happen. This document details how our organization investigates the cause of an incident when excavation related damage occurs, and the subsequent measures taken to prevent it from happening again.

Compliance with Laws & Regulations

We commit to ensuring employee compliance with all federal, state/provincial, and local laws and regulations governing excavation safety.

CGA Best Practices

We commit to implementing, as practical, all applicable CGA Best Practices, even if not required by law or regulation. 

Documentation & Maintenance of Written Policies

We agree to develop, maintain, and implement written policies, procedures, or other management documents that address the following elements:

  • A description of how the performance of outsourced locate-and-mark services is evaluated
  • The facilitation of communication between excavators and locate-and-mark entities
  • The organizations’ involvement with and use of Subsurface Utility Engineering (SUE) in the design phase of a project
  • A policy that addresses records discrepancies that demonstrates there is a process to follow for correcting inaccurate records, and making those records available to the locate-and-mark entity based on a documented completion timeframe
  • A process for tracking, receiving, updating and distributing records for new installations, replacement work, etc. that includes timelines

Creating and making records readily available to locate-and-mark personnel using the most effective means available within the organization (facility owners are encouraged to identify and use technology to effectively deliver such records).

Ticket Dispatch

We will ensure that 811 center tickets are dispatched or cleared to the locate-and-mark entity within one hour of receipt from an 811 center.

Electronic Positive Response

We will participate in electronic positive response, if available within an operating state (or region/province).

Locator

Organizations that perform locates of any underground facilities in support of a locate request.


Damage Reporting

We will submit all known underground facility damages to DPI DIRT (Damage Information Reporting Tool) on a monthly basis.

Metrics Reporting
  • Total number of locate tickets marked or cleared on time, by utility type per state. For single tickets that include requirements for marking more than one underground facility, please count each facility separately.
  • Total number of locate tickets received, by utility type, per state: for single tickets that include requirements for marking more than one underground facility, please count each facility separately. This figure should include all locates whether worked in the field or cleared from the office.
Whistleblower & Stop-Work Authority

We have a whistleblower and stop-work authority for employees and have shared it with all affected workers (including all field laborers, supervisors, and other workers who work alongside until excavation is complete, but excluding administrative workers without field responsibilities, casual employee visitors, inspectors not associated with field work). As a participant in DPI, we commit that affected workers will be explicitly notified of management’s commitment to safe digging, and encouraged and empowered to stop work, without fear of retribution, when they observe a situation that is unsafe or in conflict with safe excavation policies, rules, or laws.

Investigation & Corrective Action

We have a corrective action procedure with root cause analysis when damages happen. This document details how our organization investigates the cause of an incident when excavation related damage occurs, and the subsequent measures taken to prevent it from happening again.

Training

We commit to training all workers performing locates upon hiring and annually thereafter, maintaining all training documentation.  Training is consistent with the most current CGA Best Practices 4.05 and/or Nulca Competency Standards for Locating Technicians.

Compliance with Laws & Regulations

We commit to ensuring employee compliance with all federal, state/provincial, and local laws and regulations governing excavation safety.

CGA Best Practices

We commit to implementing, as practical, all applicable CGA Best Practices, even if not required by law or regulation. 

Documentation & Maintenance of Written Policies

We agree to develop, maintain, and implement written policies, procedures, or other management documents that address the following elements:

  • Accessible records for field workers
  • Conveying records discrepancies in a timely matter
  • Resolving issues regarding problem locates

Engineering & Design

This unique accreditation group is for those organizations that play an important role in damage prevention – through a business partnership with contractors/excavators, locators, and/or facility owner/operators – but they themselves do not perform excavation (as defined below) or locates in response to locate requests received from an 811 center. If an engineering and design firm does self-perform either of these activities, they should apply for accreditation as a contractor/excavator or locator, as appropriate.


Metrics Reporting

Not applicable. In the accreditation process you can request access to DPI DIRT (Damage Information Reporting Tool) account so that you can view data of organizations that you have a business relationship. Please note that organizations control who has access to their organization level DPI DIRT data. Unless it is contractually required, they do not have to share the data with you.

Training

We commit to understand and endorse the DPI accreditation requirements for excavators, locators, and facility owners (see DPI website).

Compliance with Laws & Regulations

We commit to ensuring employee compliance with all federal, state/provincial, and locate laws and regulations governing excavation safety.

CGA Best Practices

We commit to implementing as practical, all applicable CGA Best Practices, even if not required by law or regulation.

Documentation & Maintenance of Written Policies

We commit to ensuring employee compliance with all federal, state/provincial, and locate laws and regulations governing excavation safety.