Accreditation Criteria

Accreditation in the DPI

The stakeholder-specific accreditation criteria are established to enhance damage prevention through shared accountability. The DPI enrollment form will ask organizations to acknowledge their stakeholder criteria. Feedback on stakeholder accreditation criteria can be shared via the member Engage platform.

Enroll in the DPI

Damage Reporting

Excavator

We will submit all known damages to DPI DIRT (Damage Information Reporting Tool) on a monthly basis. 

Facility Owner/Operator

We will submit all known damages to DPI DIRT (Damage Information Reporting Tool) on a monthly basis.

Locator

We will submit all known damages to DPI DIRT (Damage Information Reporting Tool) on a monthly basis.

Metrics Reporting

Excavator

We will report the following information to the DPI by end of month for prior month:

  • Actual work hours, per state
  • Total number of ticket transmissions, per state

Facility Owner/Operator

We will measure and track records quality and records discrepancies (inaccuracy, mapping error).  We will report the following information to the DPI by end of month for the prior month:

  • Total locates
  • Total tickets
  • Total discrepancies reported
  • Total as-builts submitted
  • Discrepancies outstanding
  • As-builts outstanding
  • Percent of as-builts rejected upon receipt

Locator

We will report the following information to the DPI by end of month for prior month:

  • Total number of tickets marked on-time, per state and utility type
  • Total number of locate tickets received, per state and utility type

Whistleblower and stop-work authority

Excavator

We have a whistleblower and stop-work authority for employees and have shared it with all affected workers (including all field laborers, supervisors, and other workers who work alongside until excavation is complete, but excluding administrative workers without field responsibilities, casual employee visitors, inspectors not associated with field work). As a participant in DPI, we commit that affected workers will be explicitly notified of management’s commitment to safe digging, and encouraged and empowered to stop work, without fear of retribution, when they observe a situation that is unsafe or in conflict with safe excavation policies, rules, or laws.

Facility Owner/Operator

We have a whistleblower and stop-work authority for employees and have shared it with all affected workers (including all field laborers, supervisors, and other workers who work alongside until excavation is complete, but excluding administrative workers without field responsibilities, casual employee visitors, inspectors not associated with field work). As a participant in DPI, we commit that affected workers will be explicitly notified of management’s commitment to safe digging, and encouraged and empowered to stop work, without fear of retribution, when they observe a situation that is unsafe or in conflict with safe excavation policies, rules, or laws.

Locator

We have a whistleblower and stop-work authority for employees and have shared it with all affected workers (including all field laborers, supervisors, and other workers who work alongside until excavation is complete, but excluding administrative workers without field responsibilities, casual employee visitors, inspectors not associated with field work). As a participant in DPI, we commit that affected workers will be explicitly notified of management’s commitment to safe digging, and encouraged and empowered to stop work, without fear of retribution, when they observe a situation that is unsafe or in conflict with safe excavation policies, rules, or laws.

Investigation & Corrective Action

Excavator

We have a corrective action procedure with root cause analysis when damages happen. This document details how our organization investigates the cause of an incident when excavation related damage occurs, and the subsequent measures taken to prevent it from happening again.

Facility Owner/Operator

We have a corrective action procedure with root cause analysis when damages happen. This document details how our organization investigates the cause of an incident when excavation related damage occurs, and the subsequent measures taken to prevent it from happening again.

Locator

We have a corrective action procedure with root cause analysis when damages happen. This document details how our organization investigates the cause of an incident when excavation related damage occurs, and the subsequent measures taken to prevent it from happening again.

Training

Excavator

We commit to delivering annual basic awareness training for all workers on jobs with excavation, including the administration of a testing program, and maintain all training documentation.

  • Clear language explaining that violating excavation policies is breaking the law and not a simply a violation of company policy, listing the law by name or number where applicable
  • What to do if marks are no longer visible during a job (maintaining marks on job sites)
  • What to do if a utility cannot be found as marked
  • When and how the following CGA Best Practices are implemented in the field
  • CGA Best Practice, 5-11 – “Documentation of Marks”
  • CGA Best Practice, 5-13 – “One Call Reference at Site”
  • CGA Best Practice, 5-23 – “Locate Request Updates”
  • What a tolerance zone is
  • The state and / or province specific width or a most conservative policy that covers the state(s) and / or province(s) in which the company works

The state and / or province specific procedures for working within the tolerance zone (for example, “no mechanized equipment shall be used – hand tools only”) or a most conservative policy that covers all states and / or provinces

Facility Owner/Operator

Not Applicable

Locator

We commit to training all workers performing locates upon hiring and annually thereafter, maintaining all training documentation.  Training is consistent with the most current CGA Best Practices 4.05 and/or Nulca Competency Standards for Locating Technicians.

Compliance with Laws & Regulations

Excavator

We commit to ensuring employee compliance with all federal, state/provincial, and local laws and regulations governing excavation safety.

Facility Owner/Operator

We commit to ensuring employee compliance with all federal, state/provincial, and local laws and regulations governing excavation safety.

Locator

We commit to ensuring employee compliance with all federal, state/provincial, and local laws and regulations governing excavation safety.

CGA Best Practices

Excavator

We commit to implementing, as practical, all applicable CGA Best Practices, even if not required by law or regulation. 

Facility Owner/Operator

We commit to implementing, as practical, all applicable CGA Best Practices, even if not required by law or regulation. 

Locator

We commit to implementing, as practical, all applicable CGA Best Practices, even if not required by law or regulation. 

Documentation & Maintenance of Written Policies

Excavator

Not Applicable

Facility Owner/Operator

We agree to develop, maintain, and implement written policies, procedures, or other management documents that address the following elements:

  • A description of how the performance of outsourced locate-and-mark services is evaluated
  • The facilitation of communication between excavators and locate-and-mark entities
  • The organizations’ involvement with and use of Subsurface Utility Engineering (SUE) in the design phase of a project
  • A policy that addresses records discrepancies that demonstrates there is a process to follow for correcting inaccurate records, and making those records available to the locate-and-mark entity based on a documented completion timeframe
  • A process for tracking, receiving, updating and distributing records for new installations, replacement work, etc. that includes timelines

Creating and making records readily available to locate-and-mark personnel using the most effective means available within the organization (facility owners are encouraged to identify and use technology to effectively deliver such records)

Locator

We agree to develop, maintain, and implement written policies, procedures, or other management documents that address the following elements:

  • Accessible records for field workers
  • Conveying records discrepancies in a timely matter
  • Resolving issues regarding problem locates

Ticket Dispatch

Excavator

Not Applicable

Facility Owner/Operator

We will ensure that 811 center tickets are dispatched to the locate-and-mark entity within one hour of receipt from an 811 center.

Locator

Not Applicable

Electronic Positive Response

Excavator

Not Applicable

Facility Owner/Operator

We will participate in electronic positive response, if available within an operating state (or region/province).

Locator

Not Applicable